Contracted rates will not be applicable during Eid, major Trade Exhibitions Gitex, Big 5, Air show, ATM, Gulf Food and other, Formula1 and all other major local and international events in UAE. Supplement to be advised in writing thirty (45) days per hour to the confirmed dates of the event.
Late cancellation fee will be charged to all reservations if changed or cancelled less than 12 hours before the scheduled pick up time. Late cancellation fee is equal to 100% value of the confirmed booking
Mission Statement:To deliver the best service to our clients and build a strong business relationship.
Waiting Time - Airport Transfers:All airport transfers allow for reasonable wait time due to flight and baggage delays (40 minutes). If a customer requests additional waiting time at either the pick-up or drop-off location, beyond the agreed reasonable wait time as stipulate above (40minutes), an additional charge per extra hour of AED 75 for standard vehicles and AED 150 for Exotic/luxury cars applies.
Wait Time - Non-Airport Transfers:Customers are permitted thirty (30) minutes of free waiting time after the scheduled pick-up time. Wait time beyond thirty (30) minutes will in cur the cost of the confirmed transfer plus an additional charge per extra hour of AED 75 for standard vehicles and AED 150 for Mercedes/luxury cars.